How we work

Five steps. No surprises.

We start with how your business runs today, fix what slows you down most, and stay until your team runs it without you.

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How a project works, from first call to handoff.

  1. Free call

    30 min

    You tell me how the business runs and where it hurts. I tell you honestly if we’re a fit and what I’d fix first.

    You get: a clear next step, even if we don’t work together.

  2. Audit

    1 to 2 weeks

    I talk with you and your team, look at the tools you use and map how work actually moves today.

    You get: a process map, your top bottlenecks ranked, and a 90-day roadmap.

  3. Build

    4 to 6 weeks

    We build the structure: who does what, how it’s done, and where it lives. Weekly check-ins, one fix at a time.

    You get: org chart, role cards, SOPs, tool setup and automations.

  4. Adoption

    14 days included

    I train your team, answer their questions and adjust what doesn’t fit. The goal is simple: they use it without asking you.

    You get: a team that follows the new way of working.

  5. Ongoing support

    Optional

    As you grow, you’ll need new roles and new processes. Fractional Ops keeps an ops partner on your side every week.

What you get

SOPs, org charts and role cards, built in your tools.

Org chart

Who reports to whom, and who owns each decision.

Role cards

One page per role: outcomes, tasks and how success is measured.

SOP library

Simple step-by-step guides your team can follow without asking you.

Tool setup

A clean workspace in Notion, ClickUp or your current tools.

Automations and AI

Repetitive steps handled automatically, so people do the work that matters.

Team training

Recorded walkthroughs for every new process.

Ready to see where your time goes?

Book a free call